FAQ

Are you open Sunday?

Unfortunately we are not open Sunday. Our normal opening hours are 9AM to 5.30PM Monday to Saturday (Excluding Bank Holidays).

Do you deliver at Weekends?

We do offer delivery on Saturdays, but we are not open on Sundays.

When will my order be delivered?

Upon receipt of your order we will contact you by phone same or next working day (depending on what time your order is placed) to arrange delivery with you.

What time can I expect my delivery?

Our vehicle routes are calculated on the day so we cannot advise you of what time your delivery will be when booking the date. However, we can request AM, PM, before or after a certain time and if possible to accommodate your request we will do so. On the day of delivery you can call our Sales Office on 01582 751666 (Option 1) any time after 9AM and we can tell you where you are in that days delivery run, usually giving a 2 hour window. You can also request that our drivers call you 15 – 30 minutes before arrival.

Do you offer an installation or removal service?

Yes we do. Details of the services provided are listed in our terms and conditions but please feel free to call us or pop in to discuss your requirements if you wish to.

Is it cheaper to order online or instore?

The price is the same whether you order on the web site or in store. There may be some items we offer online that are not displayed instore but you can still order instore at the same price.

Do you sell second hand products?

All of the products online or instore are Brand New. We do occasionally sell Ex-Rental products which have been ours from new but these will always be clearly identified as such.